CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Let me begin by stating.. A clean garage speaks volumes.. I called Jack as we were bringing a 3rd parties car for a pre purchase inspection. I pulled in 10 minutes early and he was waiting on me ready to get to work. His price against a Norwood Mass dealer was $110 less and 1 hour shorter and every bit as efficient. Integrity speaks volumes as he shared some info that I needed to know in making an educated buying decision. Ultimately, I passed on the car based upon his findings. Please support a great small business in your area. Thanks Jack!
Plainville, MA
Excellent service and you can trust Jack! Excellent mechanics! Raj
Plainville, MA
Jack is great! Very helpful and communicated with me regularly. I was very happy with the work he did on my vehicle.
Plainville, MA
J & D Auto was great in working on both my work truck & wife's vehicle. They quickly identified the issues affecting them and provided an up front explanation and estimate. They are prompt and thorough. No additional work was recommended or suggested other than the problems they were brought in with. Recommend for oil changes, inspections, tires, check engine and exhaust work. Thank you Jack for your honesty and service!
Plainville, MA
